Last Updated: 30-06-2026
Welcome to Promixrs ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, products, services, and related platforms (collectively, the "Platform").
By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Platform.
1. Eligibility
To use our Platform, you must:
- Be at least 18 years of age or have the consent of a parent or legal guardian.
- Have the legal capacity to enter into a binding agreement.
- Comply with all applicable laws and regulations.
We reserve the right to refuse service, suspend accounts, or terminate access at our sole discretion.
2. Account Registration
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate, complete, and current information.
- Maintain the confidentiality of your login credentials.
- Accept responsibility for all activities occurring under your account.
- Notify us immediately of any unauthorized use of your account.
We are not liable for losses resulting from unauthorized account access caused by your failure to safeguard your credentials.
3. Products and Services
We strive to ensure that all product descriptions, pricing, images, specifications, and availability information are accurate.
However, we do not guarantee that:
- Product descriptions are error-free.
- Product images perfectly reflect actual product appearance.
- Product availability is always accurate.
- Pricing information is free from typographical or technical errors.
We reserve the right to:
- Modify product offerings.
- Correct pricing errors.
- Limit quantities.
- Discontinue products without notice.
4. Orders and Acceptance
Placing an order does not constitute acceptance of the order by us.
An order is considered accepted only when:
- We send a confirmation text/email to you.
We reserve the right to cancel or reject any order for reasons including:
- Pricing errors.
- Suspected fraud.
- Violation of these Terms.
- Legal or regulatory requirements.
Part payment will be required for orders above ₦50,000.
If an order is canceled after payment, a refund will be issued in accordance with our
Refund Policy.
5. Pricing and Payment
All prices displayed on the Platform are stated in Nigerian Naira (₦) unless otherwise specified.
By making a purchase, you agree that:
- You are authorized to use the selected payment method.
- Applicable taxes, duties, and fees may apply.
We may use third-party payment providers to process transactions securely.
We reserve the right to update prices at any time without prior notice.
6. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Courier services.
- Customs clearance procedures.
- Weather conditions.
- Force majeure events.
- Circumstances beyond our reasonable control.
Risk of loss and title to products transfer to you upon delivery.
7. Returns and Refunds
Returns and refunds are governed by our separate
Refund and Return Policy.
To qualify for a return:
- Products must be returned within the specified return period.
- Items must be unused and in original condition unless defective.
- Proof of purchase may be required.
Certain products may be non-refundable or non-returnable due to hygiene, customization, or legal restrictions.
8. User Conduct
You agree not to:
- Violate any applicable laws or regulations.
- Submit false or misleading information.
- Engage in fraudulent activities.
- Interfere with Platform security.
- Upload malicious software, viruses, or harmful code.
- Attempt unauthorized access to our systems.
- Use the Platform for unlawful or abusive purposes.
We reserve the right to suspend or terminate access for violations of these Terms.
9. Reviews and User Content
Users may submit reviews, ratings, comments, and other content.
By submitting content, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable, and non-exclusive license to:
- Use
- Reproduce
- Modify
- Publish
- Distribute
- Display
such content in connection with our business operations.
You represent that your content:
- Is accurate.
- Does not infringe third-party rights.
- Is not defamatory, obscene, fraudulent, or unlawful.
We reserve the right to remove content at our discretion.
10. Intellectual Property
All content on the Platform, including but not limited to:
- Logos
- Trademarks
- Product designs
- Graphics
- Text
- Software
- Images
- Videos
is owned by or licensed to the Company and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or exploited without our prior written consent.
11. Promotions and Discounts
Promotional offers, coupons, discounts, and reward programs may be subject to additional terms.
We reserve the right to:
- Modify promotions.
- Cancel promotions.
- Refuse promotional usage where abuse or fraud is suspected.
Promotions cannot be redeemed for cash unless expressly stated.
12. Third-Party Services
The Platform may contain links to third-party websites, services, or applications.
We do not control and are not responsible for:
- Third-party content.
- Products or services offered by third parties.
- Privacy practices of third parties.
Your interactions with third parties are solely between you and the third party.
13. Disclaimer of Warranties
The Platform and all services are provided on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by law, we disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy
- Reliability
- Availability
We do not guarantee uninterrupted or error-free service.
14. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Special damages
- Loss of profits
- Loss of revenue
- Loss of data
- Business interruption
arising from the use of, or inability to use, the Platform.
Our total liability shall not exceed the amount paid by you for the relevant purchase giving rise to the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its directors, employees, affiliates, partners, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:
- Your use of the Platform.
- Your violation of these Terms.
- Your infringement of third-party rights.
16. Privacy
Your use of the Platform is also governed by our
Privacy Policy.
By using the Platform, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.
17. Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to:
- Natural disasters
- Acts of government
- War
- Terrorism
- Labor disputes
- Internet outages
- Power failures
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Benin-City, Nigeria.
19. Termination
We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if:
- You violate these Terms.
- Fraudulent activity is suspected.
- Required by law.
- Necessary to protect the Platform or other users.
Termination does not affect rights and obligations accrued before termination.
20. Changes to These Terms
We may update these Terms from time to time.
Changes become effective upon publication on the Platform.
Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.
21. Contact Information
If you have questions regarding these Terms, please contact us:
By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.
