Last Updated: 30-06-2026
Welcome to Promixrs ("Company," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our website, mobile applications, products, services, and related platforms (collectively, the "Platform").
By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Date of birth (where applicable)
- Profile information
Order Information
We collect information relating to purchases, including:
- Products ordered
- Order history
- Delivery preferences
- Purchase amounts
- Returns and refunds
- Date of birth (where applicable)
- Profile information
2. How We Collect Information
We collect information when you:
- Create an account.
- Place an order.
- Contact customer support.
- Participate in promotions or surveys.
- Leave reviews or ratings.
- Browse or interact with the Platform.
- Communicate with us through email, phone call, or social media.
Some information are collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders.
- Deliver products and services.
- Manage your account.
- Process payments.
- Provide customer support.
- Improve our Platform.
- Personalize your shopping experience.
- Communicate order updates.
- Send promotional communications where permitted.
- Detect fraud and unauthorized activities.
- Comply with legal obligations.
- Enforce our Terms of Service.
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences.
- Keep you signed in.
- Improve website functionality.
- Analyze website traffic.
- Measure marketing effectiveness.
- Enhance user experience.
You may control or disable cookies through your browser settings. Some features of the Platform may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information. We may share you information with:
- Payment service providers.
- Shipping and logistics partners.
- Technology and cloud service providers.
- Customer support providers.
- Marketing service providers (where permitted by law).
- Professional advisers, auditors, or legal representatives where necessary.
All third-party service providers are expected to protect your information and use it only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Complete transactions.
- Resolve disputes.
- Comply with legal obligations.
- Enforce our agreements.
- Maintain business records.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your information.
- Request deletion of your personal information.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your information in a portable format.
- Opt out of marketing communications at any time.
We may require verification of your identity before processing certain requests.
9. Marketing Communications
If you subscribe to receive promotional communications, we may send you updates regarding:
- New products
- Promotion
- Discounts
- Special offers
- Company news
- Display
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
10. Children's Privacy
Our Platform is not intended for children under the age of 13 (or such higher age as required by applicable law).
We do not knowingly collect personal information from children without appropriate consent. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. International Data Transfers
Your information may be processed or stored in countries other than your own where our service providers operate.
Where applicable, we take reasonable measures to ensure that personal information transferred internationally receives an appropriate level of protection consistent with applicable laws.
12. Third-Party Websites
Our Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
We will make reasonable efforts to respond to your inquiries promptly and in accordance with applicable law.
By using our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
